Contact Us

Frequently Asked Questions

Before reaching out, you might find the answer to your question in our comprehensive FAQ section. We've compiled answers to the most common questions about gift cards, their usage, and related topics.

What to Expect

When you contact us, here's what you can expect:

• Prompt Response: We aim to respond to all inquiries within 24-48 hours during business days.
• Professional Service: Our team is dedicated to providing helpful, courteous, and professional responses to all communications.
• Privacy Protection: Your contact information and message content are kept confidential and used only to respond to your inquiry.
• Helpful Information: We'll do our best to provide comprehensive answers or direct you to relevant resources on our website.

Office Hours

Our office is open during the following hours:

Monday - Friday: 9:00 AM - 5:00 PM (Eastern Standard Time)
Saturday - Sunday: Closed

Emails and messages received outside of business hours will be responded to on the next business day.

Important Notice

Educational Resource Only: Please note that Gift Rahoo is an educational resource providing information about gift cards. We do not sell, issue, or redeem gift cards. For specific questions about a particular gift card you own, please contact the issuing retailer or financial institution directly.

Lost or Stolen Cards: If you have lost a gift card or believe it has been stolen, contact the card issuer immediately. We cannot assist with balance inquiries, replacements, or refunds for specific cards.

Consumer Protection: For issues related to gift card fraud or disputes with retailers, you may need to contact your local consumer protection agency or the Federal Trade Commission.